I would like for someone to investigate the timeline of this incident at turtle rock casino and maybe get some real customer service with the truth. But seemed like the two of them had some macho manly issue to get out today. All either one of them would have had to do is look at timeline from first attempt to get cash, my timeline for online bank transaction and then my timeline to cashier the same one I used when declined first time and when I walk over and put my players card into machine.

He was so rude didn't even want to check out my timeline and story of what I was doing. So Tyler called Jacob, well he has lots of issues with authority. I started getting upset as I have never been so accused of something that odd. But instead of saying ok, he continued to harass and badger me about it. Tyler was the one that keep asking me the same question over and over after I had already told him no to his question of was I photographing the cashier cage, which from a regular customer that did visit often and will no longer use any spotlight 29 properties again he should have understood me when I said no and also that I was leaning up against the pillar online with my bank transfering money so I could go back up and get cash. Transaction approved so I went to a machine and sat down to play for a while. I transferred money over to checking then immediately went right back to same cashier to get cash. I told her there must be something wrong so I stepped aside to let people behind me go and leaned against a pillar near the cashiers cage and signed on to my bank to see why I could not get money. I needed to get some cash from cashier so went up to take money out on debit card and it was declined. I went to Turtle Rock today to play a little.

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